JOB TITLE: Golf Car Fleet Mechanic
REPORTS TO: Golf Shop Manager
STATUS: Non-Exempt
DATE REVISED: MARCH 2012
Job Summary
Provide a golf experience that ensures excellence in customer service through the presentation and maintenance of the golf car fleet.
Essential Duties and Responsibilities
- Maintain complete knowledge and comply with all property wide policies, service procedures and standards
- Maintain complete knowledge and comply with all department specific policies, service procedures and standards
- Maintain complete knowledge and comply with all safety policies and standards
- Monitor and maintain cleanliness, sanitation and organization of assigned work areas
- Meet with supervisor to review daily assignments and responsibilities
- Attend required departmental meetings
- Perform the minimum required daily, weekly, monthly and yearly manufacturers recommended maintenance for all golf car fleet units and on-course refresher cars
- Maintain annual maintenance logs for all golf car fleet units to include all expenses and labor hours utilized in the maintenance of the golf car fleet and on-course refresher cars
- Maintain a thorough knowledge of the technical skills required to perform the maintenance and repair of the golf car fleet and on-course refresher cars
- Ensure the thorough cleaning of the golf car fleet and the on-course refresher cars is occurring as per standard
- All other reasonable duties as assigned
Additional Responsibilities
- Implement and support all Whitney Oaks Golf Club initiatives and programs as requested
- Respond to guest questions, concerns or requests
- May be required to train other staff members
Minimum Qualifications
- 1 Year of experience as a Golf Car Fleet Mechanic or similar position
- Ability to work a flexible schedule
- Experience in effectively resolving customer issues/complaints
- Ability to work with minimal supervision
- Effective communication skills, both written and oral